For order support, please be sure to include your order number. If you would like someone to call you in regards to your order, please provide your phone number, location and a time period when you can be reached. Generally, callbacks can be made the same day on business days if the e-mail request is received before 3:00PM EST.
General comments and questions should be sent to info@thebasictouch.com. On business days, most e-mails will be responded to within 24 hours.
We are generally available Monday through Friday, 9am - 3pm EST for Live Chat, but if we are not available, leave us a message and we will get back to you as soon as possible.
