TheBasicTouch.com Privacy Policy
Your privacy is important to us, which is why TheBasicTouch is committed to making your experience while visiting our web site secure, safe and most important, private. The following outlines TheBasicTouch�s privacy policy regarding the collection and use of personal information while visiting our website. By accessing our web site or using our services, you consent to our information practices.
Information Collection
Orders
When placing an order with TheBasicTouch we request the following contact information to be supplied for shipping and payment processing and should include Name, Billing Address, Mailing Address, email, telephone number and financial information like credit card, credit card number, CCV number and expiration date. We may ask for additional information when that information is used in conjunction with your personal information. This information will be used to contact you in the event there is a problem processing your order. It may also be used to contact you in regards to feedback on our products and services. You contact information will never be shared with any third party company except those companies that are involved with processing your order, such as the financial institution that issued your credit card or the shipping carrier who delivers your order and we will only share that information which is necessary to process your order. We do not store your credit card information on our servers or in our database.
Newsletters and Special Offers
Periodically, we will send our customers newsletters and promotional mailings via email. We will ask you for your Full Name, Online Alias and email. If at any time you do not want to receive these communications you may "opt-out" at any time by replying to the email with the word "unsubscribe" or deselect these notifications under subscriptions on your my account page. Certain email communications related to order status and account transactions will automatically be sent to you and cannot be unsubscribed to.
Product Reviews/Ratings
If you elect participate in the product review portion of this web site, your review may be edited for content before it is posted. You will be required to submit your email, online alias and geographic location. Your geographic location is an optional field. Only your online alias and your location, if entered, will be viewable on the site along with your review. All reviews should be considered public information and are not subject to the privacy policy. Product ratings do not require any information to be entered into the site other than the rating itself.
Site Information
We will keep track of certain site interactions, including but not limited to your site activity, product reviews, ratings, product searches, payment history and purchase history. This information is used for the purpose of making your experience on our site more enjoyable and to develop personalized product recommendations, easily answer inquiries and request, as well as, enhance our services offered to our customers. We may provide analyses in aggregate to our perspective partners, advertisers and other third parties.
Unless you agree otherwise, we will never sell, rent or disclose any of your personal information to third parties without your consent. In the event we do partner with a third party and intend to sell, rent or disclose of your personal information, we will communicate our intent in advance and will provide you an opportunity to prevent your personal information from being sold, rented or disclosed.
Links to Other Sites
TheBasicTouch does contain links to other sites operated by third parties whose privacy policy related to the handling of personal information may differ from ours. We strive to align ourselves with only reputable web sites and cannot be held accountable for information practices of these other sites.
Children
The use of our site requires that you are at least 21 years of age or older. TheBasicTouch will not knowingly collect information, sell product or provide any service to those persons under the age of 21.
Cookies/Security
Our web site uses cookies that are placed on your hard drive while you browse our site. Cookies are parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server. HTTP cookies are used for authenticating, tracking, and maintaining specific information about users, such as site preferences and the contents of their electronic shopping carts. You may set your web browser to refuse cookies or warn before accepting cookies, however, you may not be able to access our website without allowing cookies to be accepted by your web browser.
We strive for a secure shopping experience. That is why we use SSL (Secured Socket Layers) 256-bit encryption for all of our website transactions. 256-bit technology scrambles or encrypts the information as it is sent across the net from your computer to our server.
Updates to your Account
You are responsible for updating and maintaining the accuracy and truth of your personal information. This can be maintained through the my account feature. You will always be required to sign in to make any changes to your account. In addition, it is also your responsibility to log off of any public personal computer, mobile phone or other device capable of accessing the web after using our site.
Changes to our Privacy Policy
Periodically we will make changes to our privacy policy as we update and expand our services or as required by law. We will make every attempt to communicate any changes to our privacy policy and obtain your consent where these changes impact protection less than those provided in this policy. As with our Terms of Use, of which this policy is a part of, your use of TheBasicTouch website or continued use of our services constitutes acceptance of any changes.
Contact:
If you have question or comments related to your account please contact customer service at customerservice@thebasictouch.com. If you have any questions related to the privacy policy
please contact us at privacy@thebasictouch.com. We will make every effort to contact you at the earliest possible convenience, but in some cases it could take up to 30 business days
to respond to your questions. Additional contact information is provided below:
TheBasicTouch, LLC
101 Washington Ave.
PMB #323
Grand Haven, MI 49417








