When placing an order with TheBasicTouch we request the following contact information to be supplied for shipping and payment processing and should include Name, Billing Address, Mailing Address, email, telephone number and financial information like credit card, credit card number, CCV number and expiration date. We may ask for additional information when that information is used in conjunction with your personal information. This information will be used to contact you in the event there is a problem processing your order. It may also be used to contact you in regards to feedback on our products and services. You contact information will never be shared with any third party company except those companies that are involved with processing your order, such as the financial institution that issued your credit card or the shipping carrier who delivers your order and we will only share that information which is necessary to process your order. We do not store your credit card information on our servers or in our database.
Newsletters and Special Offers
Periodically, we will send our customers newsletters and promotional mailings via email. We will ask you for your Full Name, Online Alias and email. If at any time you do not want to receive these communications you may "opt-out" at any time by replying to the email with the word "unsubscribe" or deselect these notifications under subscriptions on your my account page. Certain email communications related to order status and account transactions will automatically be sent to you and cannot be unsubscribed to.
We will keep track of certain site interactions, including but not limited to your site activity, product reviews, ratings, product searches, payment history and purchase history. This information is used for the purpose of making your experience on our site more enjoyable and to develop personalized product recommendations, easily answer inquiries and request, as well as, enhance our services offered to our customers. We may provide analyses in aggregate to our perspective partners, advertisers and other third parties.
Unless you agree otherwise, we will never sell, rent or disclose any of your personal information to third parties without your consent. In the event we do partner with a third party and intend to sell, rent or disclose of your personal information, we will communicate our intent in advance and will provide you an opportunity to prevent your personal information from being sold, rented or disclosed.
Links to Other Sites
The use of our site requires that you are at least 21 years of age or older. TheBasicTouch will not knowingly collect information, sell product or provide any service to those persons under the age of 21.
We strive for a secure shopping experience. That is why we use SSL (Secured Socket Layers) 256-bit encryption for all of our website transactions. 256-bit technology scrambles or encrypts the information as it is sent across the net from your computer to our server.
Updates to your Account
You are responsible for updating and maintaining the accuracy and truth of your personal information. This can be maintained through the my account feature. You will always be required to sign in to make any changes to your account. In addition, it is also your responsibility to log off of any public personal computer, mobile phone or other device capable of accessing the web after using our site.
please contact us at email@example.com. We will make every effort to contact you at the earliest possible convenience, but in some cases it could take up to 30 business days
to respond to your questions. Additional contact information is provided below:
101 Washington Ave.
Grand Haven, MI 49417